Frequently Asked Questions
Trekking Essentials
How fit do you need to be for your treks?
Our treks are easy and strenuous. You must jog 4–5 km in 30 minutes and climb a staircase without getting tired. It is recommended that you prepare in advance.
Do you offer beginner treks?
Yes, certainly. We have beginner-grade treks such as ChanderNahan. We also give transparent training steps and training timetables in order to prepare you for it.
How old do I need to be to go trekking?
Generally, 10–55 years. Though for high-altitude treks, we can make it 16–50 depending on the intensity level and health standards.
Is it safe for me to go trekking alone?
We don’t suggest you to go trekking alone. All our treks are guided and done in groups for safety and a trekker buddy.
How do I select the ideal trek for myself?
Think of your fitness, trekking experience, and duration of time available. We would love to walk you through the best one for you.
Equipment & Packing
What do I bring on the trek?
The minimum gear is: trekking shoes, rucksack, thermals, fleece jackets, windproof jacket, rain jacket, water bottles, a torch, and personal medication. The full list is on the registration form.
Do I require trekking shoes?
Yes. Sports shoes don’t treat mountain trails kindly. Good grip ankle-high trekking shoes are a must.
Can I rent trekking gear?
Yes, subject to the trek. We have hire gear for rucksacks, jackets, and boots. Arrange for availability in advance prior to the trek.
Do you have sleeping bags and tents?
Yes, we do provide all camp gear such as sleeping bags, tents, and mattresses.
Can I use my own gear?
Yes. Go ahead and use your own equipment if you prefer.
High Altitude & Health
What is AMS (Acute Mountain Sickness)?
AMS results from sudden ascent to high altitude without acclimatization. Headache, nausea, dizziness. Trekkers are routinely screened for symptoms.
How are medical emergencies treated?
Our trek guides are Wilderness First Aid trained. Oxygen cylinders and first-aid kit are provided on all treks at high altitudes. Emergency evacuation plans are planned in case of need.
Do I need to carry medicines?
Yes. We will provide you with a standard medical kit list. Take your medicine as prescribed and inform our staff about any medical condition prior to commencing the trek.
How do I acclimatize on the trek?
We practice progressive ascent regimen, rest days, and promote fluid intake. No alcohol or smoking.
Do we have medical checks before the trek?
Yes, we do have compulsory fitness and health check-in prior to certain high-altitude treks.
Registration & Payments
How do we enroll in a trek?
Check our website, select your trek, select a batch, complete the form, and move ahead with payment.
What's the policy on cancellations?
We provide partial refunds or credit for another trek in case of cancellation within our policy period. Kindly refer to our refund page for complete details.
What are the accepted payment modes?
We accept wallets, credit/debit cards, net banking, and UPI.
Can the trek be rescheduled?
Yes, if possible. Rescheduling at least 7 days prior to the trek starting date.
Will I be confirmed?
Yes, we shall confirm through email and provide all information on payment.
Travel & Logistics
How do I reach the trek beginning point?
We include a complete travel guide at registration with recommendations for trains, buses, and meeting points.
Is transfer from the base city to the trek beginning point included?
Not usually part of the trek fee but can be arranged for a small additional cost.
Will there be mobile network connectivity while trekking?
Most high-altitude treks don’t have mobile connectivity. Make this known to family members in advance.
Is there a washroom facility available?
Yes, at base camps. Natural toilet tents or portable ones are used while trekking.
What happens to our luggage when trekking?
You bring your own rucksack. Additional baggage can be left at base camp. Porter/mule service is available on some treks for additional charges.
Food & Accommodation
What type of food is provided?
Vegetarian, wholesome breakfast, lunch, snack, and dinner meals are served. Special dietary requirements can be accommodated if planned ahead.
May I bring my own food/snacks?
Yes, dry fruit, energy bars.
Where do we sleep/camp on the trek?
Depending on the itinerary, you will be camping in tents, or with families or guests in homestays.
Is there available drinking water?
Yes. We provide boiled or filtered water daily. Bring refillable bottles.
Is alcohol allowed?
No. Alcohol affects acclimatization and is absolutely not permitted on any treks.
Team, Safety & Leadership
Who leads the trek?
Qualified trek leaders with minimum basic wilderness first aid. Support staff and local guides are also included in each batch.
How big is the group?
We have small group sizes — usually 15–20 — so we can provide you with a safer and improved experience.
How do you maintain trail safety?
Pre-trail route inspections, daily health checks, emergency response protocols, and regular contact with the base camp guarantee your safety.
In case I am unable to do the trek?
We will have one of our staff members guide you to the nearest exit point safely. Your health matters more than anything else for us.
Am I able to talk to the trek lead prior to the trek?
Yes. We pass on the trek leader’s contact 2–3 days prior for coordination.
Corporate Tours & Private Treks
Do you provide treks for corporate teams?
Yes. We have tailored itineraries on team building, leadership, and flexibility.
What are the team activities provided?
We have team exercises, survival tests, leadership swaps, and problem-solving.
Is it suitable for non-trekkers?
Yes. We tailor it as per the physical capabilities of the team — from easy nature walks to high-altitude treks.
Can the duration be tailored?
Yes, the treks can range from 2 days to a week depending on your preference.
What are the components of a corporate trek package?
Food, stay, team-building exercises, professional tour operators, logistics, and transport at additional cost.