Terms & Conditions

Effective Date: 

Pahadi Treks (below referred to as “we,” “our,” or “Pahadi Treks”) offers trekking and adventure travel services on the below terms and conditions. On booking with us, you (below referred to as “you” or “the client”) consent to these terms, which constitute a binding contract between you and Pahadi Treks.

1. Booking and Payment

Booking any of our travel services with Pahadi Treks is an agreement between the two entities. Your booking shall be an unconditional acceptance of the below terms and conditions. This agreement would apply to all persons covered under the booking.

Trekking and mountain climbing do carry some risk of adverse weather, geography, and environmental factors. We do our best to minimize these risks, but you acknowledge that accidents and dangers are possible. Your participation with us means you are aware of and agree to take such risks.

2. Promotional Materials

Photos and videos shown on our website and social media are for demonstration and publicity only. They do not assure that you will have the exact scene or weather as shown.

3. Fitness and Health

Our tours have different levels of difficulty and involve physical effort, high altitude, and unpredictable weather. It is your responsibility to:

  • Notify yourself of the physical requirements of your selected trek.
  • Seek advice from a medical practitioner regarding vaccinations or illness.
  • Inform of any medical condition, disability, or illness during booking.

In the event of not doing so, you will be liable to have yourself removed from the trip without any refund. We also have the right to exclude or remove participants if they pose a risk to themselves or others.

4. Travel Documents

It is your responsibility to have all travel documents (ID, permits, etc.) necessary on time. We are not responsible for delay, cancellations, or missed departures because of paperwork being incomplete.

5. Change of the Itinerary and Trip

We try our best to provide the itinerary in the form mentioned above, but we may change or cancel any aspect of the trip because of:

  • Acts of nature
  • Road closures
  • Political instability
  • Sickness, flight delay, or any other circumstance beyond our control

Any extra expenditure incurred due to such a change shall be your responsibility. We would inform you of any material change in advance or on the trip.

6. Refund & Cancellation

  • No refund for unused services, voluntary withdrawal, or for missed parts of the trip.
  • If Pahadi Treks is forced to cancel a trip, we will provide an alternate trek, future travel credit (within 1 year), or refund according to our cancellation policy.
  • We are not responsible in any situation for loss due to airline tickets, visas, hotels, or onward travel.

Our responsibility in any situation is limited only to the cost of trekking.

7. Communication

All formal communications are made via the email address given at time of booking. You are liable for making your email correct and verified. Inform us immediately if your email address is changed.

8. Personal Belongings and Luggage

You are liable for your own belongings at all times. Loss or damage to personal items is not our concern, including during transport, portage, or in camp.

9. Code of Conduct

We expect participants to act respectfully towards other travelers, staff, and host communities. Indiscipline may lead to being removed from the trip without refund. You are expected to adhere to instructions of our guides and trip leaders at all times, especially concerning safety.

10. Accommodations and Amenities

Off-town facilities could be simple and a world apart from those in town. Please do expect limited amenities and nature limitations, particularly because of bad weather.

11. Additional Costs

Unless stated otherwise, tour prices exclude:

  • Travel insurance
  • Air fares and airport taxes
  • Room service, laundry, telephone charges, snacks
  • Tips, porterage, or optional excursions
  • Any charge not explicitly stated in the itinerary

12. Risk and Responsibility

Adventure travel does involve risks such as altitude sickness, accident, and logistical delay. You understand such risks and confirm that Pahadi Treks will not be responsible for:

  • Illness or injury during the journey
  • Loss of personal equipment
  • Expenses caused by delay, detour, or emergency

You are entirely responsible for your own health, fitness, and personal safety.

13. Emergencies

In the event of illness or injury, all medical costs, evacuation fee, and attendant expenses are on your own account.

14. Third-Party Services

Pahadi Treks has independent third-party operators of transport, accommodation, and assistance. We try to have them as reliable as possible but are not responsible for any lack of their service.

15. Photography and Use of Media

By joining our treks, you agree that your video footage or images will be used by Pahadi Treks for promotional purposes on our website, social networks, brochures, etc., without payment. If not agreeable, then kindly give us written notification at booking time.

16. Optional Activities

Optional excursion or activities beyond the major itinerary are your responsibility and risk. Pahadi Treks will not be held responsible for damage, loss, or inconvenience arising out of involvement in such activities.

17. Use of our Website

Use of this Pahadi Treks website is on the terms:

  • Website content is for general information purposes only and subject to change without notice.
  • Copy of content, design, or layout is not allowed without permission.
  • Any legal disputes shall be resolved in accordance with Indian law and under the jurisdiction of Chandigarh courts.

18. Collaborations (Content Creators & Influencers)

  • No more than 4 collaborations per month can be accepted.
  • The content to be original, high-quality, and have our branding.
  • Advance approvals needed before planning promotional content.
  • One collaboration per creator per trek permitted.
  • We size value creators in terms of engagement, not followers.

19. Jurisdiction under Law

In case of any conflicts arising due to or in connection with your experience at Pahadi Treks will be governed by the law of India. Proceedings in court shall be regulated by Chandigarh.